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Quality & Sourcing

How to Verify a Chinese Supplier Before You Pay the Deposit

By , CEO & Founder Published

Short answer

To verify a Chinese supplier, check the business licence and 18-character Unified Social Credit Code on the official credit system, confirm the business scope covers your product, test samples, tie the balance payment to inspection, and visit the factory for larger orders.

To verify a Chinese supplier before paying a deposit, do five things: get a copy of the business licence and check its 18-character Unified Social Credit Code on China’s official National Enterprise Credit Information Publicity System; confirm the registered business scope covers making or selling your product; work out whether you are dealing with a factory or a trading company; approve a sample that you keep as a reference; and structure payment so the balance is paid after inspection. For larger or first orders, add an on-site visit. None of these steps is complicated, and together they filter out most problems before money changes hands.

Step 1: Check the Business Licence

Every legally registered company in mainland China has a business licence. Ask the supplier for a clear copy. It shows:

  • The registered company name in Chinese
  • The Unified Social Credit Code, an 18-character identifier that acts as the company’s registration number
  • The legal representative
  • The registered capital and date of establishment
  • The registered address
  • The business scope

Then check the details yourself on the National Enterprise Credit Information Publicity System, the official government database. Search by the company’s Chinese name or the credit code. The name, code, legal representative and address should match the licence copy. Also look at the registration status. A company that is deregistered, revoked or listed with abnormal operations is a warning sign.

Two practical points:

  1. The Chinese name is what matters legally. English trade names are often informal and can differ from the registered name.
  2. The company on the licence should be the same company named on your contract, proforma invoice and bank account. If the bank account belongs to a different company or a private individual, stop and ask why.

Step 2: Read the Business Scope

The business scope lists the activities the company is registered to carry out. If you are buying stainless steel cookware and the scope only lists software services or general consulting, that mismatch needs an explanation.

Look for wording that covers production or manufacturing of your product category if the supplier claims to be a factory. A trading company’s scope typically lists sales, import and export, or wholesale of a range of goods.

Step 3: Factory or Trading Company?

Neither is automatically better. A good trading company can manage several factories and consolidate orders. But you should know which one you are dealing with, because it affects pricing, communication and who controls quality.

SignPoints to a factoryPoints to a trading company
Business scopeIncludes production or manufacturingSales, trade, import and export only
Product rangeFocused on one category or processVery wide range of unrelated products
AddressIndustrial zone, factory buildingOffice tower or commercial building
Video callCan show production lines, machines and stock on requestShows a showroom or office, avoids the floor
Technical answersCan explain materials, process steps and toolingNeeds to “check with the factory” for details
PhotosConsistent workshop shots with the same staff and equipmentStock or mixed photos from different places

Step 4: Video Calls vs On-Site Visits

A live video call is quick and useful. Ask the supplier to walk from the office to the production floor without cutting the call, show machines running, show raw material stock, and show your product category being made. Ask to see the company name on the building or gate. Pre-recorded videos prove much less.

An on-site visit goes further. Someone physically at the factory can confirm the address, see real capacity, check equipment, talk to production staff, and look at finished goods and quality records. It is the strongest check, especially before a first large order, a custom product with tooling, or a long-term supply relationship.

Step 5: Samples

Order a sample before production, and test it properly: dimensions, materials, function, finish and packaging. Once you approve it, keep one sealed and labelled as the golden sample, and ask the supplier to keep a matching one. Inspections later compare production against it.

Be aware that a perfect sample does not guarantee perfect production. Samples are sometimes made with more care than mass output. That is why the inspection step below matters.

Step 6: Payment Terms

A common structure for new suppliers is a deposit before production and the balance before shipment. The protection is in linking the balance to an inspection result: you pay the balance only after a pre-shipment inspection passes. Put this in writing on the proforma invoice or purchase contract, along with the agreed specifications, packing details and what happens if the goods fail inspection.

Pay only to a company bank account in the same name as the business licence. Be very cautious about last-minute changes to bank details sent by email, which are a known fraud pattern. Confirm any change by phone or video with a person you already know.

Red Flags

Red flagWhy it matters
Will not share a business licenceBasic legal document every company has
Licence details do not match the official systemPossible forged or borrowed licence
Bank account in a personal name or a different companyLittle recourse if something goes wrong
Bank details change by email before paymentCommon sign of email fraud
Price far below every other quoteOften means lower materials, smaller size or a bait price
Refuses a live video call of the production floorMay not have the factory it claims
Pushes for full payment upfront on a first orderRemoves your leverage on quality
Refuses third-party inspectionSuggests they expect problems
Vague answers on materials and processMay not control production
Business scope unrelated to your productPossible middleman or wrong supplier

When to Send Someone On Site

Consider an on-site factory audit when any of these apply:

  • It is your first order with this supplier and the value is significant to your business
  • The product needs custom tooling or molds
  • The product has safety, electrical or child-related risks
  • Online checks raised questions you could not resolve
  • You plan to make this supplier a long-term partner

For every order, a pre-shipment inspection before you pay the balance is a sensible minimum.

Frequently Asked Questions

What is the Unified Social Credit Code?

It is an 18-character code assigned to each registered organisation in China. It appears on the business licence and can be searched on the official National Enterprise Credit Information Publicity System to confirm the company’s registration details.

Is it bad if my supplier is a trading company?

No. Many trading companies offer good service. The issue is honesty: you want to know who actually makes the product, so you can judge quality control and decide whether an audit should cover the trading company, the factory or both.

Is a video call enough to verify a factory?

A live, unedited video call is a good first check and can rule out obvious problems. It cannot fully confirm capacity, working conditions or quality systems. For larger orders, an on-site visit gives far more certainty.

Does a factory audit mean the supplier is certified?

No. An audit is an independent visit and report on what was observed. It is not a certification. If you need a specific certification, ask the supplier for the certificate and check it with the issuing body.

How We Can Help

We are based in Longhua, Shenzhen, and visit suppliers’ factories for audits and pre-shipment inspections, reporting with photos and findings. We are not an accredited certification body, so our reports describe what we checked rather than certifying the supplier. If you have not found a supplier yet, our product sourcing service can shortlist factories, and our factory audit and inspection service covers on-site checks before you pay.

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